EQUIPPING TEAMS FOR GREAT SUCCESS

The Operational Excellence Advantage

What is Operational Excellence?
Operational Excellence is aligning Service Excellence skills and standards with internal subject matter and organizational standards through effective, consistent and ongoing coaching and development of team members (Leadership and Frontline) with a meaningful and measurable, holistic approach to sucess!

ABOUT YOUR COACH

With both leadership and frontline staff agility being so critical to competitiveness in the marketplace, my holistic approach to operational excellence includes service excellence, continuous improvement and change management principles to ensure effective staff engagement as a driver for consistent and effective achievement of organizational goals.

Delilah Reynolds

Your Opex Coach 

The DelRey Consulting Group, LLC

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Business Partners

MICAJAH REYNOLDS

A former NFL player and Michigan State Spartan, Micajah's specialties include: Audio & Video Production | Marketing | Brand Management | Public Relations | Content Creation

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BRIAN CHRISTIAN

An experienced IT and business development professional, Brian's IT consulting services include: | Business Development | Technology Project Management | Application Development Implementation 

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BARRY FIELDS

 A current law enforcement officer and former retail business owner, Barry's services include: Business Development | Logistics & Security Management | Business Operations Management

CONTACT ME

14893 Piedmont St

Detroit, MI 48223

5174497359

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